Support

At MetaSpins Casino, we want your gaming experience to be seamless and enjoyable. Sometimes questions pop up, or you might need a little assistance. That's perfectly okay! Our dedicated support crew is ready and waiting to help you out, ensuring you get back to the fun as quickly as possible. We pride ourselves on offering friendly and effective help whenever you need it.

Getting in Touch is Easy

We offer several ways for you to connect with us:

Live Chat: For the speediest assistance, our Live Chat is your best bet. Connect with a support agent in moments, typically available around the clock, 24/7. It’s perfect for quick questions and immediate troubleshooting.
Email Support: Prefer to detail your query? Send us an email. You can find our support email address right here on this page. We aim to respond comprehensively within 24 hours, providing detailed answers to your questions.

Quick Answers at Your Fingertips

Looking for an instant solution? Check out our comprehensive FAQ section or Help Center. We've gathered answers to the most common questions about accounts, bonuses like the UP TO 57% RAKEBACK WAGER FREE offer, deposits using methods like Bitcoin or Visa, withdrawals, and game rules. It's a great first stop for finding information fast.

Our Commitment to You

No matter the issue – whether it's a question about managing your account, understanding a transaction made via Bank Transfer, Skrill, or cryptocurrencies like Ethereum or Litecoin, or needing clarity on how a game from providers like Pragmatic Play or Evolution Gaming works – our support team is here to help. They're knowledgeable, patient, and genuinely committed to resolving your concerns efficiently. Don't hesitate to reach out; we're always happy to lend an ear and provide the support you need for a smooth and positive gaming journey.